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Golden Box Frequently Asked Questions

What is The Golden Box?

The Golden Boxes are our take on the Japanese New Year tradition of fukubukuro or lucky bag containing a mix-selection of products from your favourite brands. Each Golden Box is unique and a mystery. We cannot wait to see what surprises you received.

There are 3 types of Golden Boxes:

· Premier Box for RM488 (RM1,400 – RM1,800+ retail value)

· Luxury Box for RM888 (RM2,200 – RM3,100+ retail value)

· Super Luxury Box for RM1,088 (RM2,800 – RM3,500+ retail value)

*Available only in Klang Valley

What will I get in my Golden Box?

The Golden Boxes are filled at random, so there’s no way to know what your box may contain – it’s a surprise! Rest assured that all Premier Boxes (RM488) will include retail value worth RM1,400 or more of products. All Luxury Boxes (RM888) will include retail value worth RM2,200 or more of products and all the Super Luxury Boxes (RM1,088) will include retail value worth RM2,800 or more of products.

What are the products/brands in the Golden Box?

Each Golden Box is filled with a mix-selection of products from your favourite brands such as Michael Kors, Bath & Body Works, Victoria's Secret, TUMI, Mont Blanc and many more.

 Can I choose which products/brands to receive in my Golden Box?

All our Golden Boxes are filled with mix-selection of products from selected brands on Valiram247. Each Golden Box is a surprise – that’s part of the fun!

 How many Golden Boxes can I purchase?

There is no limit to the number of Golden Boxes you can purchase.

 When will I be charged for my Golden Box?

Your full payment will be charged at checkout when placing your Golden Box order.

Can I return or exchange my Golden Box or selected products in the box?

All Golden Boxes sales are final, so they are not eligible for refunds, returns or exchanges. You may refer to our Exchange & Return Policy for more details.

I'm not happy with my Golden Box purchase, can I return and exchange it?

We apologize if the products received was not satisfactory. All Golden Boxes sales are final, so they are not eligible for refunds, returns or exchanges. You may refer to our Exchange & Return Policy for more details.

Can I order other products from Valiram247 in addition to my Golden Box?

Yes, you may add on other products order on top of your Golden Box in one transaction.