Shipping policy

Please note we currently do not ship any liquid/dangerous goods/food to East Malaysia due to certain restrictions. (applicable but not limited to Bath & Body Works, Victoria’s Secret and Godiva) 

Order Delay Notice:  Please expect delays in delivering your order during peak period. Kindly visit your order status page to track your order and delivery status or contact our Customer Care Team at 1-800-81-6267 if you have any concerns regarding your shipment. We appreciate your understanding.

Shipping Methods          

All products are shipped via our shipping partner DHL eCommerce within Malaysia only. Click here to access DHL eCommerce to track your order.

Orders Must Be Received By 12PM GMT +8 (Excluding Public Holiday in Malaysia)

Your order must be received with clear credit authorization by 12:00 p.m. (noon) GMT + 8 or your order may not be processed until the following business day. (Subject to Valiram 247 warehouse order volume).

Business Days are Monday-Friday (9AM-6PM), excluding Public Holidays in Malaysia.

Note: Free shipping for order RM150 and above