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Shipping

 

Updates for Covid-19: In light of current events, home deliveries are still guaranteed, with commitment to the highest standards of sanitary safety, with the exception of zones where access is restricted by local authorities. The estimated shipping time will be extended to 7 -10 Business Days.

We apologise for any inconvenience caused during these unprecedented times. We have also extended our returns deadlines up to 45 days for any purchase during the period of MCO up until June 9, 2020, beyond the usual 30 days to allow for any required flexibility.

Returns may currently take a few additional days to reach us. We guarantee refunds for all eligible returns within approximately one week of receipt at our distribution centre.



Free Shipping is available for orders above RM350, all orders below RM350 will incur a shipping fee per order based on the region. Please check below the table below for shipping fee charges for orders below RM350. Shipping for online orders are only available within Malaysia.

Shipping Methods

All products are shipped via our shipping partner in Malaysia.

Orders Must Be Received By 12pm GMT + 8

Your order must be received and clear credit authorization by 12:00 p.m. (noon) GMT + 8 or your order may not be processed until the following business day.

Business Days

Business days are Monday-Friday, excluding public holidays in Malaysia.

 

REGION STANDARD SHIPPING ESTIMATE DELIVERY PERIOD
West Malaysia RM15 for orders below RM350 4 Business Day
East Malaysia RM20 for orders below RM350 3-5 Business Day